The manager's guide to recruitment and onboarding
Getting recruitment and onboarding right protects your business and your new starter alike.
Recruitment and onboarding bring together several separate legal duties: not discriminating against candidates, checking right to work, handling personal data correctly, and issuing the right paperwork on time. This guide sets out what the law requires at each stage, what ACAS, the ICO and the EHRC recommend as good practice, and where to find more detail in Jamie HR's dedicated guides to right to work checks and probation periods.
Recruiting fairly from the start
- It is unlawful to discriminate against a job applicant because of a protected characteristic: age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
- Direct discrimination is treating an applicant less favourably because of a protected characteristic.
- Indirect discrimination is applying the same requirement, policy or practice to every applicant where it puts people who share a protected characteristic at a particular disadvantage, and it cannot be objectively justified.
- These duties apply at every stage of recruitment: the advert, the application process, interviews and the final decision.
Job adverts and applications
- Do not restrict a job advert to people with a particular protected characteristic, such as an age range or a specific sex, unless a genuine occupational requirement applies to the role.
- Do not ask about health or disability on an application form or at interview, except to assess reasonable adjustments, to check whether someone can perform the role's essential functions once adjustments are made, or for equality monitoring.
- Keep any equality monitoring information separate from the application itself, so it does not identify the candidate to those making the decision.
- It is also unlawful to reject an applicant, or offer worse terms, because of trade union membership or non-membership.
Right to work checks before day one
- The duty applies to every new employee, not only those you think may need a visa, and has applied to employers since 29 February 2008 under the Immigration, Asylum and Nationality Act 2006.
- A correctly completed check, using one of the Home Office's prescribed methods, gives you a statutory excuse against a civil penalty, even if a document later proves fraudulent.
- Apply the check consistently to every new starter, regardless of nationality or how long someone has lived in the UK.
- This section is a summary only. See Jamie HR's dedicated guide to right to work checks for the three check types, follow-up checks and record-keeping in full.
DBS checks: only where the role needs one
- A Basic DBS check, showing unspent convictions and cautions, can be requested for any role or purpose.
- A Standard or Enhanced DBS check can only be requested for roles and duties listed in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, such as regulated activity with children or vulnerable adults.
- Knowingly requesting a higher-level check than a role is eligible for is unlawful.
- If you carry out criminal record checks at any level, you must have a written policy on employing people with criminal records and show it to any applicant who asks for it.
Handling candidate data lawfully
- Collect only the candidate information you need for the recruitment decision, and have a lawful basis for processing it.
- The storage limitation principle means you must not keep candidate data for longer than you need it. The UK GDPR sets no fixed retention period, so you need to be able to justify how long you keep it.
- Delete or anonymise an unsuccessful candidate's data once the recruitment process is complete, unless you have told them you will keep it for longer, for example to consider them for a future role.
- Health or disability information gathered during recruitment is special category data, which needs extra protection and a specific condition for processing on top of your general lawful basis.
The written statement of employment particulars
- The principal statement must be given on or before the first day of employment. This is a day-one right for employees and workers alike.
- It must include the employer's and employee's names, job title or description, start date, date continuous employment began, pay, working hours, holiday entitlement, and any probation period and its length.
- It must also cover the employer's address, the place or places of work, notice periods, how long the job is expected to last if temporary or fixed term, and any training the employee must complete.
- A wider written statement, covering areas such as pensions and disciplinary and grievance procedures, must follow within two months of the start date.
Contract terms: legal minimum and good practice
- The items covered in the written statement are the legal minimum. Combining them into a single written contract, rather than a stand-alone statement, is common practice but not a separate legal requirement.
- Disciplinary rules and disciplinary, dismissal and grievance procedures can be covered by referring the employee to a separate document that is reasonably accessible to them, rather than setting them out in full in the statement.
- Additional terms such as confidentiality obligations, restrictive covenants and intellectual property assignment are good practice to include but are not required by the written statement rules.
- Review template contracts against current law periodically. A term that was lawful when written is not guaranteed to stay lawful as legislation changes.
Planning a good induction
- An induction helps a new starter settle in, get the information they need to do the job, and understand what is expected of them.
- There is no set format or length. ACAS guidance says an induction can be formal or informal, and can be adapted to the size of the business and the role.
- Pay a new starter for their induction time in the same way as any other working time, from day one.
- Consider an induction for anyone returning to work after a long time away, such as after a career break, not only for new hires.
Probation: a brief word
- There is no legal minimum or maximum probation length. Whatever length you set should be recorded in the written statement.
- Probation length does not change when statutory employment rights start. Rights that depend on length of service run from the start of employment, regardless of when probation ends.
- Agree clear objectives and review points from the outset, and confirm them in writing.
- See Jamie HR's dedicated guide to probation periods for reviews, extensions, notice and the unfair dismissal qualifying period change from January 2027.
Getting recruitment and onboarding right
- Apply the same fair process to every applicant, and keep records of recruitment decisions.
- Check right to work before day one for every hire, and only request the level of DBS check a role is legally eligible for.
- Collect and keep candidate data lawfully, and delete or anonymise it once you no longer need it.
- Give the written statement of employment particulars on or before the first day.
- Use the written statement as your legal baseline and add good-practice contract terms on top.
- Plan an induction for every new starter, and treat probation as the start of a structured, reviewed process.
How Jamie HR helps
- Digital contracts and written statements generated and signed before day one.
- Right to work and DBS records stored securely against each employee, so nothing is missed.
- Onboarding checklists that build induction, policies and training into every new starter's first weeks.
- Candidate and employee documents held securely, with retention you control.